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Optimizing warranty & customer care for growing homebuilders
- Save your team ~62 emails, texts, and site visits per home
- Decrease your response time from 48 hrs to less than 48 seconds
- Give your buyers the "above-and-beyond" experience they hope for after closing
Invest more in growth, and less in the homes you've already built, with Omnee AI Home.
Builders leading the way, with Omnee AI Home...
Empower your buyers from day 0
With Omnee's interactive 3D map of their new house, it won't matter that they forget everything you tell them at the final walkthrough.
It's like the ultimate owner's guide, but one they'll actually enjoy and find useful in everyday life.
Put warranty & support on auto-pilot
Omnee's multilingual home assistant is always empathetic, never has a bad day, and offers your buyers instant answers to literally any question about their house and warranty coverage.
It even submits pre-qualified service requests to you on their behalf.
Innovate...without the disruption
Omnee's system is easy to implement, fitting seamlessly into your day-to-day operations.
You can keep using your existing software systems, while Omnee magically takes work off your plate and gives your buyers a post-closing experience worth talking about. It really is that simple.
Why Omnee
Where you're going, your existing system just won't work anymore
Online warranty portals aren't cutting it
Making your buyers fill out a form online might help you better organize your info, but it doesn't create a better experience for them.
It's not the late 90's anymore. If you're not using AI to be more efficient and create personalized experiences, you're going to struggle to grow.
A 48hr response time is mediocre at best
Stop giving your buyers 48 reasons to get more upset. Nobody likes to wait, especially when they're already anxious about their largest asset.
They should be able to access the answers they need, when they need them. It's easier than ever to be proactive with customer care.
One step is all it takes to lead the way
Industry trends consistently show a sharp decline in buyer satisfaction and loyalty after closing. Omnee can ensure that never applies to you and your buyers.
Meaningful and sustained growth requires going beyond the status quo and investing in your brand!
How It Works
Embracing what AI can do for your operation and your buyer
A proactive start
The Omnee system will email/text your buyer in the weeks leading up to the pre-closing walkthrough to ensure they understand what their AI Home will do for them.
Then, simply snapping a photo of the final deficiency list loads every approved deficiency into the app automatically, so the buyer can follow progress as they approach closing date.
This ensures they start experiencing the value before they even move in.
A personalized experience for your buyer
With an interactive 3D map of their new home, they can learn about systems and components, and how to take proper care of them.
When a question or warranty issue comes up, they simply chat with their home assistant and share a photo. It gives them instant, insightful answers, determines if the issue is covered by home warranty, and submits a qualified warranty request to you on their behalf.
No more emails, online portal forms to fill out, or long wait times.
A more focused approach for your team
Limiting post-closing interactions and cutting out manual customer care tasks will increase your capacity to help those who need it most, and dedicate more resources toward sales and other operational challenges.
Omnee's system is the ideal way to scale up or down with market demands, without sacrificing efficiency or the promises you make to your customers.
Pricing
You get paid per home, so we get paid per home
Get a Free Demo
We can send you a link to a demo video, or we can set up a call to show you how it works and discuss whether it's a fit for you. Just let us know what you prefer.